Administrative Support & Organization
The administration of a business (or hotel) not only requires someone to wear many hats at once but also requires impeccable communication skills, collaboration, excellent prioritization, organizational skills, and effective time management.
I have 5+ years of experience as an Executive Assistant and Office Administrator, during these years I have helped GMs, CEOs, and Owners grow and organize their hotel and business successfully.
This is how I do it:
Analyze the current organization and administration of the property
Get feedback from owners and management on the day-to-day operational struggles
Create strong organizational processes
Create processes for the day-to-day tasks
Set administrative goals and prioritization lists
Set processes for meetings’ organization and coordination
Create templates for emails, invoices, quotes, guest letters, guest feedback, etc
Help organize streams of email inboxes and replies
Set new IT tools and workable solutions
Manage resources, from staff and money to inventory and equipment
Benefits that you will see are:
Better business performance and productivity
Increased motivation and teamwork
Better communication and fewer mistakes
Improved communication and service to hotel guests
Day-to-day operational weaknesses are offset
More time to focus on growing your business